Network, Softphone and Telephone Outage – CEP Campus – Oct 28-29, 2023

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Date(s) - 28/10/2023 Saturday - 29/10/2023 Sunday
7:00 pm - 4:00 pm

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IT Services will be performing network upgrades on Saturday, October 28th and Sunday, October 29th that will impact all wired and Wi-Fi connections and telephone services on the Chilliwack CEP Campus. This outage has been scheduled during the ITS Standard Maintenance Window to minimize impact.

When will this occur?
Saturday, October 28th, 7:00pm – midnight and Sunday, October 29th 10:00 am to 4:00 pm. There will be intermittent service interruptions during the maintenance window.

Who is impacted?
All users located on the CEP campus, users attempting to remote into their desktop computers at CEP.
All users of softphones and Mitel MiCollab on mobile devices.
Security can be contacted at their regular number 1-855-239-7654.

Services impacted:
Wired and Wi-Fi network connections
Telephone service
Remote desktop connections
Facilities systems/panels

Still need more info?
If you have questions, please contact the IT Service Desk at, email or call us at  local 4610 or 604-864-4610.