Planned Systems Maintenance: MiCollab Softphone Outage – Friday December 20, 2024

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Date/Time
Date(s) - 20/12/2024 Friday
4:00 am - 5:00 am

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What do I need to know?
IT Services will be completing a required upgrade to MiCollab softphone software to increase cyber security. The upgrade will result in a brief outage to all softphones.

When will this Occur?
Friday December 20th, 2024, 4AM – 5AM

Who is impacted?
All UFV employees who use a softphone.

Services Impacted:
• MiCollab Softphone software only.

Still need more info?
If you have any questions, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610.