Service Outage – Student Email: April 30 – May 2 2021

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Date(s) - 30/04/2021 Friday - 02/05/2021 Sunday
12:00 pm


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What do I need to know?
Student email will be out of service from noon on April 30 until noon on May 2. Students will retain access to their mailboxes and historical emails, however no new mail will be delivered during this time.

What do I need to do?
Please be aware of this outage and plan accordingly. Students will not receive emails during this time.

Why is this happening?
Following the launch of MS Teams and Exchange Online for faculty and staff, Microsoft 365 accounts including Exchange Online email will be provided to students. This short email outage is required to accommodate the provisioning of licenses and changes to the student email platform.

Through making these accounts available, the M365 for Students project aims to provide a more robust set of tools to students, enhancing remote learning experiences and creating more collaborative opportunities.

Services Impacted:

  • Student mailboxes (Zimbra) will stop receiving email at noon on April 30. Students will begin to receive email again at noon on May 2, 2021.

Still need more info?
Check out the M365 for Students project webpage for more information.

Any technical issues encountered with student Microsoft accounts after 12pm (noon) on May 2 can be reported to the IT Service Desk through this support request form.