System Maintenance – Network/Telephone/Website/Blackboard Outage – All UFV Campuses

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Date/Time
Date(s) - 07/02/2021 Sunday
5:00 pm - 5:30 pm

Location
University of the Fraser Valley

Categories


Due to an unplanned outage from our service provider this weekend, IT Services will be required to complete maintenance this evening that will result in a brief outage.  Telephone and network services including Blackboard and the UFV website will be disrupted tonight, Sunday, February 07th at 5:00pm. This will also impact remote connectivity.   All UFV buildings and campuses will experience a disruption of up to 30 minutes.

When will this occur?

Sunday, February 07, for up to 30 minutes between 5:00-5:30pm for all UFV campuses.

Who is impacted?

UFV employees and students located on all UFV campuses. This outage also affects employees attempting to connect remotely to their campus workstation and students attempting to connect to student labs.

Services Impacted:

  • Wired Network Services
  • Wireless Services
  • UFV Website
  • UFV Hosted Applications such as Blackboard, Banner, Zoom
  • Remote Desktop Connection
  • Telephone Service
  • Security Devices (trilogy gateways/locks)
  • Facilities Systems/Panels

Why?

This maintenance is required to correct a recent unplanned network outage on campus.  Both outages this weekend are due to a disruption with our service provider.

Still need more info?

If you have any questions, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610. ­­